Subscription help
Having trouble with a subscription?
Tell us what's going on. We'll send you a personalized action plan — the exact steps to cancel, dispute, or resolve your situation.
What's your situation?
Pick the one that fits best — we'll ask for the right details.
What you'll get
Every action plan is tailored to your situation.
Cancellation email template
A ready-to-send email tailored to your specific service and situation.
Bank dispute guidance
Step-by-step instructions to dispute the charge with your bank or card issuer.
Escalation options
BBB complaint guide, state attorney general contacts, and small claims info if needed.
Get immediate help with our trained agent
Chat with our subscription assistant. Describe what you're seeing on your statement and we'll help you identify, cancel, or dispute any charge — no file upload, no bank login, no account needed.
Talk to the subscription assistant →Prefer a written action plan by email within 24 hours? Use the help request form on this page.
Pay what you think it's worth
No fees. No subscription. If our action plan helps you cancel a charge or resolve a dispute, send us whatever feels fair via Venmo.
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